Refund Policy

1. Overview

CentrixBook is committed to customer satisfaction. If you are not completely satisfied with our service, we offer a refund policy as outlined below.

2. Trial Period

All new accounts start with a free trial period. During this period, you can use all features without charge. No refund is necessary as the service is completely free during the trial period.

3. Paid Subscriptions - Money-Back Guarantee

If you upgrade to a paid subscription and are not satisfied with CentrixBook within the first 14 days of your subscription, we will refund 100% of your subscription fee. No questions asked.

4. Refund Request Process

To request a refund, please:

• Contact our support team at support@centrixbook.com
• Provide your account email and subscription details
• Clearly state your reason for the refund request
• Submit your request within 14 days of your purchase

5. Refund Exclusions

Refunds are not available for:

• Renewals of existing subscriptions (only applicable within 14 days of initial purchase)
• Accounts with violations of our Terms of Service
• Accounts used to test or manipulate our service
• Subscriptions purchased more than 14 days ago

6. Processing Time

Approved refunds will be processed within 5-10 business days. The refund will be credited back to your original payment method.

7. Account Cancellation

If you wish to cancel your subscription without requesting a refund, you can do so at any time from your account settings. Your access will be terminated at the end of your billing cycle.

8. Contact Us

For any questions about our refund policy, please visit our Contact page or email us at support@centrixbook.com.

Last Updated: May 22, 2026